I completed a usability review (about chess.com) for part of my Master's program a while ago and sent it off to Chess.com. The support thanked me and said she would pass it to the Chief technical advisor but then I didn't ever hear anything back.
I recently noticed this which is precisely one of my suggestions. Super nice to see they actually acted on this feedback.
I've been really into reading psychology (surface level stuff) recently, and in this book they mention the Familiarity Heuristic (https://en.wikipedia.org/wiki/Familiarity_heuristic).
I think personally this explains a lot in terms of my musical taste as very often I have to listen to something several times before I really enjoy it.
After solving a bug you've been debugging for 2 days
https://www.youtube.com/watch?v=8sHvWYAzIRo
A place to discard my thoughts