I really don't understand how people can decide to use Discord for any form of documentation.

It's the equivalent of telling people to search through all your bug reports, which barely even works to prevent duplicate reports.

The obvious result is that people won't find what they are looking for and will just ask again. And to me one of the main reasons of writing documentation is that I don't have to answer every question every time. Ideally people will find the answer themselves, and if they don't I have something to point them at.

So using a chat log as documentation feels like a recipe to have to answer everything again and again and again and again. I don't get it.