How Cigna Saves Millions by Having Its Doctors Reject Claims Without Reading Them -- Internal documents and former company executives reveal how Cigna doctors reject patients’ claims without opening their files.
“We literally click and submit,” one former company doctor said.
@ProPublica I mis-read the headline because it was missing the $ sign and thought (with wonder and hope) that they were saving millions of people! I'm usually not an optimist (but maybe I need an opthamologist)