5-star rating systems are broken. This is a fake app that purports to do something literally impossible, and it has 3.5 stars. Presumably the 5-star reviews are spam, and the 1-star reviews are real.
Averaging those makes no sense.
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@cassidyjames concur. The Yelp oligarchy is the fuckin worst and the people who leave 5:1 ratio 1 star reviews are never banded or charged for ruining business reputation.
Let’s fix this stupid NO COST rating system. If a user wants to leave a 1 star no problem. But they should get like 1 a year. If they really find so many shitty businesses or services they should look harder for quality establishments or pay to destroy business reputation.
