Salesforce Development stuff... chat, flows 

Working with chat first the first time in a long time.

Sort of clunky. Embedded/snap in chat doesn't handle dependant picklists. Visualforce prechat form doesn't seem to allow object field mapping to do this either. Bots cost more and have other limits.

My current strategy? Using a screen flow through an aura component including in the Visualforce prechat, using Javascript to pull the output variables into hidden inputs and auto submit the form. It's sorry of half way between a pre chat form and a bot.

I have field values being passed through but... They only appear on the agent hover. Once the chat is accepted, the values are nowhere to be found.

I remember running into this years ago, but don't remember the resolution. That's for today and tomorrow.

Then to see if I can get a flow to work in an LWC in embedded chat.

· · SubwayTooter · 0 · 0 · 0
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