@futurebird I wouldn’t oppose it becoming a new norm, but as of now it isn’t a societal-wide one; even those of us who appreciate it don’t expect it as a baseline, especially from older generations or in a formal/business context like calls from my kids’ school. Similarly, at my job we have to call dozens of our clients a day for various reasons and no one I know is currently doing that, though we will use text *instead* of calls for simple requests when we can.