I'm replying here to the most recent blog post about Mastodon by @Gargron that focuses on features dealing with abuse and harassment, as well as his recent Medium interview.
Those blog topics - along with growing awareness of the dangers associated with corporate-owned social media - are the driving force behind the next wave of people joining the fediverse. Of which I am one.
I hope my comments are taken in good faith, because I'm not looking for a Twitter clone; but I seek an alternative that encompasses a wider range of people than I'm finding on Mastodon.
Many try the fediverse and wander away again because they struggle to adapt. Blaming them for being scared to try new things, or unwilling to shed their large groups on other sites misses several crucial points.
The first point is the assertion that "anyone can create an instance and join the federation" and set it up as they want.
This should be "may", not "can". Most people do not have the tech skills, time or resources to do so.
It's like saying anyone can make their own bread. You need, at minimum, ingredients, a recipe and a stove - or you need to have a farm and grow your own before creating an open fire.
Many people looking for social media alternatives don't know how to create an instance, they do not have the time to learn how to do so, and many of them use phones to access the net.
The unfortunate corollary to this barrier to entry is that those who do have the skills dominate the fediverse, which makes tech issues naturally dominate the discourse. People talk about their interests.
For those newbies testing the waters, however, this makes the acceptance and integration chasm wider.
The second point is content. I've brushed on it previously, but my point here is that the fediverse is a much closer fit with Twitter than many other sites.
There's a wonderful array of fascinating links from both respected mainstream media and brilliant independent studies here. There's also a whole lot Facebook-style status updates.
People are more than willing to give up the endless pontificating or drivel from verified accounts. They're not so keen to give up the funny.
The third issue is culture. This is more prickly because it goes to the heart of what I think needs to be addressed if the fediverse is going to become the way forward for social media or remain a tech-heavy niche.
The avowed intent - to move away from the user abuse and mal fides of corporate entities such as Twitter - has my full backing.
But the baby's in danger of being thrown out with the bathwater.
Unless there is a more welcoming culture this will be MySpace without ever having been MySpace, and the open-source effort to wrest the initative from commercial interests will be an interesting footnote to history.
That welcoming culture can take several forms:
1. Some sort of "noticeboard" or collection of toots that newcomers are immediately directed to in order to learn how to do things. That noticeboard here, in the fediverse, not as external links.
@OutOnTheMoors I'm not sure there is an advantage to having this in toot form. Why not just let it be a static help page or FAQ?
@OutOnTheMoors I think that may be two seperate issues. One is providing some getting-started tips, the other being a community for getting help.
Perhaps using the mastodon lists feature for this might make sense?
@freemo I feel the issues are linked. Some basic tutorials, with the possibility of support, would be ideal.
I don't know how long this would be sustainable, though. I've been on Twitter since 2010, when Support was actually that, and I realise that huge numbers/volumes will eventually make it a problem.
I'm trying for debate, not prescription, and am enjoying the comments and ideas.