I'm replying here to the most recent blog post about Mastodon by @Gargron that focuses on features dealing with abuse and harassment, as well as his recent Medium interview.

Those blog topics - along with growing awareness of the dangers associated with corporate-owned social media - are the driving force behind the next wave of people joining the fediverse. Of which I am one.

I hope my comments are taken in good faith, because I'm not looking for a Twitter clone; but I seek an alternative that encompasses a wider range of people than I'm finding on Mastodon.
Many try the fediverse and wander away again because they struggle to adapt. Blaming them for being scared to try new things, or unwilling to shed their large groups on other sites misses several crucial points.

The first point is the assertion that "anyone can create an instance and join the federation" and set it up as they want.
This should be "may", not "can". Most people do not have the tech skills, time or resources to do so.
It's like saying anyone can make their own bread. You need, at minimum, ingredients, a recipe and a stove - or you need to have a farm and grow your own before creating an open fire.

Many people looking for social media alternatives don't know how to create an instance, they do not have the time to learn how to do so, and many of them use phones to access the net.

The unfortunate corollary to this barrier to entry is that those who do have the skills dominate the fediverse, which makes tech issues naturally dominate the discourse. People talk about their interests.
For those newbies testing the waters, however, this makes the acceptance and integration chasm wider.

The second point is content. I've brushed on it previously, but my point here is that the fediverse is a much closer fit with Twitter than many other sites.
There's a wonderful array of fascinating links from both respected mainstream media and brilliant independent studies here. There's also a whole lot Facebook-style status updates.
People are more than willing to give up the endless pontificating or drivel from verified accounts. They're not so keen to give up the funny.

The third issue is culture. This is more prickly because it goes to the heart of what I think needs to be addressed if the fediverse is going to become the way forward for social media or remain a tech-heavy niche.

The avowed intent - to move away from the user abuse and mal fides of corporate entities such as Twitter - has my full backing.
But the baby's in danger of being thrown out with the bathwater.

Unless there is a more welcoming culture this will be MySpace without ever having been MySpace, and the open-source effort to wrest the initative from commercial interests will be an interesting footnote to history.

That welcoming culture can take several forms:
1. Some sort of "noticeboard" or collection of toots that newcomers are immediately directed to in order to learn how to do things. That noticeboard here, in the fediverse, not as external links.

2. Make migration between instances easier. Most people will start in mastodon dot social, but might well find another more suited to their interests. It might be sobering for those excited by recent growth to explore how many accounts are dormant - abandoned by users who have migrated to new ones elsewhere.

3. A change in user attitudes. This isn't intended as criticism of current users, it is a suggestion about how to expand the fediverse by assimilating new users.
Go beyond the immediate follower feed, take a look at the local feed, fediverse feed and notifications.
Follow some new people, if you'd like; more importantly, boost things that interest you. You have to be very interesting or entertaining for experienced social media people to stick with you if your TL is just you and 5 close friends.

@OutOnTheMoors Part of the issue I'm seeing in this thread is the fact that mastodon is split between red and blue instances rather strongly, with blue blocking red. In some ways it creates two separate communities at the server level.

@freemo Are you referencing red/blue as US political terms or something else?

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@OutOnTheMoors
red = free speech zone
blue = Heavily censored/moderated

@freemo I'm perfectly happy with the rules as defined on .social. You can say what you want as long as you don't contravene real laws of hate speech and libel.
CWs should be used to avoid exposing unsuspecting users to things that are legitimately upsetting. Not because someone doesn't like your lifestyle.
I don't see much point in exchanging the tyranny of the troll for the tyranny of the easily offended.

@OutOnTheMoors The difference in my mind i that

1) hate speech is a matter of opinion and what is hate speech to one person is not to another.

2) in a free space zone people can of course block anyone who bothers them, so if your easily offended you can still get your wish and block everything in sight. So there is no "tyranny of the troll". So in my eyes your really just exchanging freedom for tyranny of the easily offended.

Of course if thats what you want, by all means go for it. But I prefer a world where the individual has control over what they hear and say with the freedom to say anything they want to anyone who listens.

@freemo The "tyranny of the troll" I was referring to is the current Twitter experience.

@OutOnTheMoors I left twitter for the opposite reason, they are far too quick to block people and appealing such a process is impossible.

This is what i was getting at, two groups of people come to mastodon. Those who want everything and anything censored that could even remotely offend someone, and those who want free speech as the top priority.

Most people who come from twitter see it as failing on either side of that bargain.

@freemo The other day I was having an informed discussion about the problems of trying to interpret older things through later prisms. (It's how the Greek philosophers end up in Hell in Dante's Inferno - they predated Christ, can't be Christians, can't go to heaven.)
A troll barged, accusing me of being a rape apologist. I told her to fuck off, *expletive*. Guess which one of us had her account locked for 12 hours?

@OutOnTheMoors If either of you had your account block then twitter was in the wrong (by my ideal social media standards) and would be an example of "tyranny of the easily offended", since your being banned over someone being offended by something when they could easily just block you or not engage.

So I'm not suggesting twitter made the right call here. If you were blocked you probably feel twitter should have blocked the other guy, I argue the proper solution is to let you use the tools you have at your disposal to do it yourself.

@freemo She reported me and I had my account locked. Neither of us should've been sanctioned, in my opinion. She came after me out of the blue and got sworn at. It's water off a duck's back to me - perhaps she shouldn't act like a cunt if she doesn't want to be called one.
But it's what I mean by the troll tyranny on Twitter. The site's algorithms picked up on a word and they're incapable of understanding context.

@OutOnTheMoors
I would say that is more like easily offended tyranny. You were blocked because people might be offended by a curse word.

@freemo The opposite, in my opinion. It allows trolls to make outrageous and libellous claims and cynically hide behind US mores (the C-word is six times more likely to cause offence there than in the rest of the world - I did a poll a month or so ago) by reporting me. She knows how Twitter works - I've since found she's a notorious troll.
I had never seen this daft woman's account before. Who knows why she attacked me, but I'd give her the same response to her face.

@OutOnTheMoors But isnt that the same on both sides. Knowledge of how twitter works can apply to either side. A troll who knows how twitter works can avoid getting banned and get others banned by reporting them when they violate the rules. But you have the same power, by knowing the rules of twitter you can avoid saying the things that get you banned and would be immune and similarly report trolls if they curse.

With that said I do agree it is still a problem your seeing. But the problem that you have moderation taking place that you disagree with. My solution is that no one ever gets moderated, so problem solved.

@freemo The difference, I suppose, is that I work in an industry where I have to be exquisitely aware of the laws in my country about defamation and abuse to avoid going to jail - or at least the unemployment queue.
Twitter operates in South Africa. Why should I be subject to a foreign country's laws? The internet does not belong to the US. It's time to get over that idea. If a US company wants to sell things here, it must abide by local laws.

@OutOnTheMoors Well that is true of Mastodon too. Each mastodon instance must follow the laws in the country it exists. As such you are subject to the laws of whatever country the server you use happens to be in

With that said I do agree it partially solves the problem since you can join any server you want, thus pick the rules/laws you want.

But I also think this is a divergence from the topic of blue vs red. Twitter is a failure to both blue and red minded users.

@freemo Twitter's a failure, full stop.
What I meant about US laws, however, is that they allow Twitter to behave however it chooses - and protect it against court action abroad.
Twitter won't even respond to South African police inquiries over their mishandling of user data. I can't give you details as the matter is sub judicae, but it involves a bank account (not mine) falsely flagged for fraud.
Other countries have different laws that apply to online companies.

@freemo Here's an allegory of what happened:
User A is suspended for bad language, immediately after retweeting User B's recommendation of a book by User C (with Amazon link).
User B is also limited by Twitter in a bizarre mixup of their data.
Every time A or B appeals, Twitter's insane algorithms flag C as a bot.
Amazon's crawlers pick this up and drop C's book from their site.
Twitter denies any culpability, but mysteriously restores A and B.

This is a current criminal case.

@OutOnTheMoors Well thats the problem when big corporations own social media. I agree twitter is a failure and that is one example why. The only point we disagree on is how they and other networks should moderate.

@freemo Other networks might moderate. Twitter doesn't. It relies purely on algorithms hastily thrown together to deal with the avalanche of complaints that started in 2016 with the rise of the trollbots. This is where their problem lies - it's too late to fix it.

(I'm User A in the example. Not only did I get the account involved back, but they restored another that had been banned for 50 weeks. Their opponent is a Swiss bank. Pass the popcorn.)

@OutOnTheMoors Well thats still moderation, its just very very poorly done moderation. But in my view almost all moderation is bad moderation (the exception being any user circumventing personal bans by starting new accounts).

The problem is even when you have real life people moderating you have exactly the same problems sometimes. Particularly when that moderation depends on the moderators personal opinions rather than objective rules.

All that said I still havent heard a good argument of why we even need any moderation at all outside of some edge cases.

@freemo I disagree:

"Moderate (v)

review (examination papers, results, or candidates) in relation to an agreed standard so as to ensure consistency of marking."

There is no agreed standard. There's the arbitrary imposition of rules devised by a closed ideological system.
Take a look at the Twitter Rules and quote me the passage where "cunt" is "hateful conduct". It's not there. But the puritan writing the code was offended by the word, apparently, so here we are.

@OutOnTheMoors Technically that is true of Mastodon as well. The rules are almost never explicit and are up to the owners whim from one day to the next.

@freemo Possibly. I did shifts as a moderator of the online forum of the newspaper I worked for in the early 2000s, when it was listed by Forbes as one of the top 200 websites in the world. (It's still very highly rated - I no longer work there.) I do understand the concept, and I'm comfortable with there being boundaries on behaviour.
Twitter does not moderate. It imposes a particular viewpoint, at best, is utter farce on average.

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