I once served on a committee hiring a professional who was primarily going to serve as network administrator. We were in the second interview, so there were fewer questions and more discussions, and he asked, “What can you tell me about the environment?” The superintendent (who admitted little knowledge of technology) began describing efforts they had made to improve the working climate in the schools. He looked puzzled as he listened for several minutes. When she paused to take a breath, I interrupted, “I think he was asking about the network environment?” He said, “yes, I’m glad to have heard that, but I was asking about the servers and stuff.” Sometimes IT professionals and educators are not even speaking the same language even when they use the same word.