I'm hoping someone can ease my mind here and tell me if I'm being a paranoid weirdo, or if this is legitimately strange.
My wife works from home with a company issued laptop. She's a teacher and she's on Zoom with students for hours a day. We've never had any issues with our network over the last three years that she's been a virtual teacher.
There's a new tech support guy at her company who's issued new rules. She had a "tech check up" with him yesterday in which he said he's going to need:
Pictures of our cable modem and routers including serial numbers and MAC addresses.
Pictures of any hardware between the cable modem and routers, including serial numbers and MAC addresses.
Pictures of any hardware between router and company issued laptop, including serial numbers and MAC addresses. This is to include any other personal computers that may be on the same segment of the network.
Is this just good, preemptive tech support and I'm overthinking it?
My first thought was that I am not sending him the info on my own, personally owned cable modem, routers and hardware firewall, so he's getting photos of the old Spectrum equipment they dropped off that's been sitting in the closet for a decade, and we'll just tell him it's a VLAN all to itself(which it is). But after sleeping on it I thought that maybe I'm overreacting.
@BE That's a big can of nope. There's no way I'd give that info to them.
