@hollyween1 That's really unfortunate. I think you should go to your elected officials and fight that one. Not just for fairness reasons...to figure out how our system of government works.
If it's signed and dated in the correct areas, they should accept it.
@jaysonmassey she can follow up to get it counted, but this has to be a bigger issue. I see it every day with high school students--they really don't have one because they never routinely sign anything, and likely never will (I lost count of how many keyboard docusigns I've done this year!)