This is what happens when a #Librem5 falls from 120cm height on a hard floor, tilted to the back. Upon impact the battery pulls on the plastic frame, which breaks around screws, which are holding it to the rest of the phone.
The good news is that the replacement costs 36USD, it includes shipping and in Europe is sent from Germany.

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@etam good to know, did it fall on its back? Is the screen okay?

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