"What do you think of Prostasia?"
Historically, there were issues with transparency. Without understanding how it operated, the roles of staff other than officers, the mental health group, or getting a summary of how those are going, conspiracies (and angst) spread, particularly with the personal dispute between the previous executive director and Ayden, him giving attention to an unethical Swedish physician (who is accused of mistreating criminals) and used something like Kickstarter, and so on.
You could argue there were other flaws but that was the main one.