RE: https://toot.cafe/@baldur/116170661640263540
Purely by necessity I started my career working 24/7 tech support for a few years.
It didn't seem that way at the time but it's hard to overstate how formative that experience has become.
@coderCyclist internal-use software development sounds like a great opportunity to be motivated/rewarded for doing it well. It usually goes unutilized, usually by a department dedicated to it which instead just "buys IBM" so to speak.