@urusan Funny. Even though it's recently published, I've actually read this exact story before a year or so ago.

The rich are terribly out of touch. People project their mindset on what they think is going to happen. It never quite matches reality.

Humankind: A Hopeful History by Rutger Bregman is a pretty good read about how much the 'upper echelons' miscalculate human reactions.