So, I'm doing some homework on the Southwest disaster — probably more tomorrow. And I hate to say this, but it doesn't look like a simple morality play about greedy capitalists 1/
A lot of the issue was apparently that SW does point-to-point, not hub and spoke. This left planes and especially crews stranded far more than other airlines 2/
But p2p has advantages in normal conditions. In fact, other airlines have to some extent been moving back to the direct flight system over time 3/
@pkrugman But every airline ought to know that conditions are not always normal. Storms coinciding with peak holiday traffic have happened before and will happen again.
In general, Greedy Corporations should not be allowed to rake in profits in the easy situations w/o also being held accountable for having contingency plans in place for the more difficult situations and for the long term consequences of their actions.
