Some pretty obvious and standard things are described here as novelties:
Basically:
1️⃣ #Leaders exist because they have #Followers,
2️⃣ Leaders are here to provide #Guidance within the #Regulation and #Control "hierarchy"
3️⃣ All #Measurement is personal and beneficial only to the measurer
4️⃣ The "hated" #Matrix organizations are connecting silos
5️⃣ Removing what is #NOT determines what IS #Possibile (the cone of possibilities)
6️⃣ Groups of people will form #Living systems that cannot be engineered but can only be maintained as a "garden"
7️⃣ #Negative feedback is the only useful #feedback. A "pat on the back" never helped anyone. 😀
Also, this is all set backward:
> How can we ensure there are useful leadership Artefacts (tools, processes) and leadership Heuristics (rules of thumb, ways of doing things) - as well as Skills, Experiences and (of course) Natural talent.
I understand that as a consultant you have the "urge" to sell something tangible (a product) but you always have to start with the #People and their experience, skills, and natural talent, then identify the #Processes, what they do, and how are they connected (collaborate). Selecting the #Products (tools, SW, forms, space, facilities) that will support that is the last and the least important thing.
Btw, a process is not an #artifact (product). Only the "rule book" that describes the process is, and there is a huge difference between the two.