I bought an item a month ago. I gave it a one star review and complained directly to the manufacturer. They addressed my problem and took effort to make things right. After I was happy, they asked if I would update my review. I did.
This story makes me think Amazon reviews are more important than I had thought.
https://slashdot.org/story/24/07/15/1738256/how-bad-amazon-review-destroyed-a-mom-and-pop-business
@ThinkingSapien A company literally sued me over a bad Amazon review.
Yeah, they really are.
So I've got to ask, did you updated/delete your review?
Note 1: Seller reviews on Amazon *cannot* be edited and once removed, they *cannot* be restored, or rewritten. So, all the sellers have to do is scare the buyer into taking it down, even "temporarily", and they're good forever.
Note 2: I reached out to Amazon about this multiple times. I figured they'd want to know that one of their sellers was gaming both the legal system and their review system to screw over their customers. I was wrong. They did not give a shit.
