I've got a customer here who claims it took him five hours to attach seats to his bar stools.
He's saying it took him FIVE HOURS to attach FOUR SCREWS each to EIGHTEEN BARSTOOLS.
In other words, it took him more than fifteen minutes per stool to sink 4 screws in each seat. No pilot holes needed or anything.
J'Accuse!
@SecondJon It really blows me away that a bar/restaurant doesn't have a cordless drill. I've never worked in any restaurant or even office that didn't have a tool box.
@SecondJon Yeah, he was super pissy about it, but I basically told him that his not having a tool wasn't my problem and it was no more than an hour's worth of work.
In the end I just doubled his refund. One refund for the seats not being attached as he had ordered, and that same amount for 'his time'.