I completed a usability review (about chess.com) for part of my Master's program a while ago and sent it off to Chess.com. The support thanked me and said she would pass it to the Chief technical advisor but then I didn't ever hear anything back.
I recently noticed this which is precisely one of my suggestions. Super nice to see they actually acted on this feedback.
Originally, friends was going to be filmed with the actual friends and not actors. This idea was unfortunately scrapped when Joey Tribbiani declined the role in favour of his role in days of our lives.
Fortunately they were able to find very convincing look-a likes. Here's Joey Tribbiani and Matt LeBlanc for example.
A place to discard my thoughts