This is a decent and approachable 9 page overview on the challenges of content moderation. I commend it to all those who are working on #MastodonMigration issues.
My concern with this article is that while it mentions issues of race and culture, it treats them as a technical challenge instead of the fundamental issue that it is. The concern I want to raise it the inability of most content moderation systems to differentiate between what the paper terms bad-actors and people who have different cultural communication norms. Hate speech and harassment are most typically defined in the context of white "polite society" culture which ends up excluding BIPOC, LGBTQ+, and other oppressed groups ability to express themselves.
#fediblock #TwitterMigration #moderation #HateSpeech #mastodon
@antares Repeat:
“Hate speech and harassment are most typically defined in the context of white "polite society" culture which ends up excluding BIPOC, LGBTQ+, and other oppressed groups ability to express themselves.”
I have seen this over & over, on multiple platforms, but not been able to articulate it this clearly.