Are you 80% angry and 2% sad? Why ‘emotional AI’ is fraught with problems
“Emotional AI’s essential problem is that we can’t definitively say what emotions are. “Put a room of psychologists together and you will have fundamental disagreements,” says McStay. “There is no baseline, agreed definition of what emotion is.”
Nor is there agreement on how emotions are expressed. Lisa Feldman Barrett is a professor of psychology at Northeastern University in Boston, Massachusetts, and in 2019 she and four other scientists came together with a simple question: can we accurately infer emotions from facial movements alone? “We read and summarised more than 1,000 papers,” Barrett says. “And we did something that nobody else to date had done: we came to a consensus over what the data says.”
The consensus? We can’t.”
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