From the former head of trust and safety at Twitter:
"The broader challenge here — and perhaps, the inescapable one — is the essential humanness of online trust and safety efforts. It isn’t machine learning models and faceless algorithms behind key content moderation decisions: it’s people. And people can be pressured, intimidated, threatened and extorted. Standing up to injustice, authoritarianism and online harms requires employees who are willing to do that work."
"Few people could be expected to take a job doing so if the cost is their life or liberty. We all need to recognize this new reality, and to plan accordingly."
