Maybe Gen AI is better for those who trust it the least.
> Specifically, higher confidence in GenAI is associated with less critical thinking, while higher self-confidence is associated with more critical thinking. Qualitatively, GenAI shifts the nature of critical thinking toward information verification, response integration, and task stewardship. Our insights reveal new design challenges and opportunities for developing GenAI tools for knowledge work.
"The Impact of Generative AI on Critical Thinking: Self-Reported Reductions in Cognitive Effort and Confidence Effects From a Survey of Knowledge Workers", Hao-Ping (Hank) Lee, Advait Sarkar, Lev Tankelevitch, et al. | Proceedings of the ACM CHI Conference on Human Factors in Computing Systems | April 2025 https://www.microsoft.com/en-us/research/publication/the-impact-of-generative-ai-on-critical-thinking-self-reported-reductions-in-cognitive-effort-and-confidence-effects-from-a-survey-of-knowledge-workers/
Types of use of Gen AI cites poster session by IBM Research.
> We describe current LLM usages across three categories: creation, information, and advice.
Michelle Brachman, Amina El-Ashry, Casey Dugan, and Werner Geyer.
2024. How Knowledge Workers Use and Want to Use LLMs in an Enterprise
Context. In Extended Abstracts of the CHI Conference on Human Factors in
Computing Systems (CHI EA ’24), May 11–16, 2024, Honolulu, HI, USA. ACM,
New York, NY, USA, 8 pages. https://doi.org/10.1145/3613905.3650841
