@neil with regard to WhatsApp, I think that people genuinely use it without thinking. It’s become a standard and also a standard that works across different organisations. Sure Parliament could provide a secure app but then how do you contact your non parliamentary colleagues. Your party could provide an app but then how do you contact your colleagues in other parties.

There is user experience benefit in everything being in one place.


@danieldurrans @neil It's that an network effects. I got dragged into WA because so many people were using that and social group conversations were happening there. Managed to move 1 family chat to Signal because brother is also techie, but it's hard to make people give a toss.
Similarly FB still remains such a cancerous lump in our society.

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