thinking about replacing most occurrences of "user" with "person" in my tech writing

where i explicitly mean the person operating the software, it can stay

but i feel like the term tends to morph into a label for a class of people akin to "ignorant" or "technically illiterate," an annoyance whose existence we high minded software purveyors must tolerate

as in the bofh / luser dichotomy

is this a thing, am i overthinking it?