@freemo Hello, Jeffrey.
I'd like to register an account on qoto to migrate from mastadon.social (https://mastodon.social/@yura15cbx) and have clicked the email confirmation button (yura15cbx@gmail.com) multiple times, but I'm not receiving a confirmation email. I'm a former scientist, cell biologist (Yuriy Karetin, Research ID: L-7926-2014, and writer). Can I join qoto?
Sincerely,
Yuriy Karetin
🇳🇱
Yea we should be able to get you set up. did you createt he destination account yet or is that the confirmation email you are talking about?
Do me a favor, email our system admin witht he problem, and include screen shots. michael.griffith@cleverthis.com and CC me jeffrey.freeman@cleverthis.com
I will get him to address this with you and help out.
@freemo I tried registering again through the app (adding another account). I registered with mastadon.ml, for example. The confirmation email arrived instantly, and I was redirected to a page informing me that my application was being processed. On qoto.org, the form I filled out when registering in the app didn't even submit, saying there was an error.
Did you send out that email? I didnt see it. We could have probably fix this for you in a few minutes depending on the root cause.
@freemo Yes, a million times, nothing so far. I'm attaching a video; the language is apparently automatically localized, but the address is visible.
@yura15cbx I'm looking now and I dont see any emails from you at the address I gave you. What email did you send it from?
@freemo Oh, no, what address did you give me? I don't see it in my correspondence. I entered my email address in the form and clicked "send confirmation email." That's it, I can't do anything else there. The confirmation email doesn't arrive at the email address I provided.
@freemo Yes, but only the page https://qoto.org/auth/edit is available with a request for email confirmation (yura15cbx@gmail.com), so the address with the account name is also not available.