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“Continuous improvement” is based on the idea that we knew what we needed when we started and the system was the path to it. “Design” is based on the idea that we evaluate our goals and the systems as we “improve.”

@garyackerman Safe to add that “double loop learning” is a governor in design that ensures that we interrogate our initial assumptions against changing conditions on a regular basis, so that we know what we needed is still what we need?

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