The garbage fire that is digital account management and 2FA for non-tech minded people is really something to watch. I've seen many people I love trip and fall in the process of moving, resetting and transfering accounts. It hurts.
@xuv I'm pretty techy and I trip and fall on that too. That's another reason why we need small decentralized services, which are managed by human beings that live "next door" and are available to help users, instead of huge and fully automated juggernauts, whose support teams can't pass a Turing test, and don't need to, cause one or two users mistreated doesn't change the overall statistics they care about.
I once lost access to my email on disroot.org (through nobodies fault but mine), and after explaining my situation(and my total stupidity) to the support team, they restored my access even though that went against any kind of written rules. This was the first time I felt compassion from a "support team".
