@ricci @ricci We have regular meetings with our admin team, and they are involved in decision making together with faculty. Mostly anything that admin does for me means that there is something I do not have to do myself, which is, by default, great.
As always *communication* is key and recognising admin work is absolutely necessary because if you want people to work well with you, treating them as second class citizens doesn't really help in the long term to create a good working environment.