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I guess I should start writing down things I've learned over the past few years running a local ISP business. Some of them concern particular technologies used right now and will be obsolete in a few years or weeks. But some things never change.

In the past few hot days we've had one router and two ODU power supply failures. The lesson: never put home-grade electronics in the attics of poorly insulated houses without air-conditioning. Fortunately the rains came and it's colder now. How I waited for those wonderful thunderstorms. Oh, wait.

Just got a call from a customer: their router fried after a nearby lightning strike. Fortunately their ODU, some 12 metres above the ground, survived – we won't have to climb up to replace it.

Diagnosing this was easy. Convincing them to find a computer with an Ethernet port and bypassing the router was hard work.

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@szescstopni

We have those wonderful thunderstorms here, right now.

So no Internet for 24 hours and counting through our main provider; just through our much more expensive mobile phone provider.

@EricLawton Ouch. The BTSs we use are holding up, but emergency power supplies on some of them are not in perfect shape. On the other hand, only two towers had serious problems in the past few weeks, and operation was restored in under five hours. Not bad, considering the distances.

@szescstopni

Still waiting for a call from service person for mine.

The first day, their recorded message said the had lots of outages.

Today they were all fixed, and yes I had restarted everything.

So now waiting anxiously by the phone* for a call.

* OK, it's in my hand, but metaphorically.

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