I just had my XKCD-806 moment. There's a company from which I've already bought some equipment for our #LoRaWAN project in my #wetlands. But this time I had some questions and called them. I pressed the number for tech support and heard that I need to use the form on their website and got disconnected. Why bother with giving a number that won't get me to talk with a real person? I called again, but this time selected payments. Of course someone picked up. No, they don't have a line to tech people, they don't know about xkcd or shibboleet. Please use the form on our website. I asked if this approach is why they named their company Botland. No answer. But they promised someone will call in two hours.
@szescstopni damn I always liked Botland, didn't know their tech support sucks so much lmao
@MarkAssPandi Just talked to the tech support, they're fine. It took a while to establish that I'm not another rich asshole who wants everything running out of the box. The only problem was getting through to them, when I finally managed things went smoothly. https://qoto.org/@szescstopni/112722321966121355
@szescstopni ah, good