They are totally oblivious to the problems, we know part issue is the social care system, low pay,m low value no prospects for moving up. Jobs are more than about pay, people want respect for the job they do, could be a janitor right up to senior management.
We need to find a way to encourage people in to social care, then if they want to move up to senior levels and go in to other health care roles, make it easy for them to move up, (once they are working for the NHS this should be easier) if you want to from from Home care to brain surgeon why can't it be possible to move up the ladder.