Lol
The last time I had to call tech support I was helping a friend out, whos internet connection wasn't working OS Win XP (so quite a while ago)
I checked connections etc, then booted Kanotix, internet was fine, so we called the ISP, and I told them what I had done, they told me to call MS tech support, which we did, told them the same thing and they helped me fix it.
I often wonder what the tech person at the other end was thinking when I told them what I had done my end.