If you need a crisis hotline but talking on the phone is a barrier for you for any reason the trevor project is a great alternative. It is a hotline you can do via text message.
If you need help please reach out to them. My DM is always open to and anyone having a hard time needing someone to talk to is always welcome to reach out to me.
@Citrine That is very sad and maddening to hear. so sorry. No excuse for that.
How did they know where you lived?