@worldsendless Kinda politely "are you surprised" comes to mind... and if not happening now, then anyway 100% for sure sometime later or soon thigns are going to turn bad (if we are seeing across the board patterns as 'they' / business regress things / tighten up and offboard people)

:) hehe I invented offboarding as term...
Naturally the nature of a business cycle after onboarding is then picking and choosing premium customers or how the freebie-people use their own services!
"HEY YOU PAY UP!!!...
HEY JUMP MORE HOOPS,... 10 PUSHUPS NOW!...
DON'T TELL ME ABOUT I DIDN'T WARN YOU - READ YOUR T's AND C's...
10 MORE FOR THE BACKTALK and ATTENTION FROM YOUR PROTEST THAT BOOSTS MY BRAND NAME AND LOGO!...

[Ahem, excuse the dictator in the background - just get ready when it* happens !]

*it being ambiguous to save me explaining but also as a umbrella reality for one of the many things possible (not even worth writing and giving ideas too- I've literally wrote them down privately! Call it modern business in general or one of those defective-by-design things becoming common etc)

This may also help send the message to everyone to Do It Yourself more to maintain better control or not get locked out one day from a 'new idea' others have or becomes the new fashion in business...

I wrote this fast (sorry if it's off-topic) but anyway offboarding - save it as a term for now or later :)