i think the reasoning capabilities of large language models have been somewhat over exaggerated
@lowqualityfacts Few people are fluent. Their Polish is unpolished.
Just imagine being taken seriously as a customer. Not having to send emails back and forth for several weeks, getting back only templated responses. Not seeing them attempting everything in the book to eventually just weasel out of helping you.
Shut up and take my money, Prusa, keep doing what you're doing!
Every time I contact Prusa's support it becomes harder and harder to justify buying from another brand. It's simply outstanding.
They actually helped identify & fix my problem. Even if it meant sending me a free replacement part. For a machine that's two years out of warranty.
I know competitors seemingly offer better value for money, but that support experience is worth every cent.
I urge anyone who only saw the angry toots and haters - i.e., everyone - to actually read the comments on the bug report regarding systemd deleting /home.
Aside from that first reply which was trash, virtually everything after that was super reasonable and honest about how dumb this issue was, discussing countless solutions to make sure this never happens again.
Software developer, open-source enthusiast, wannabe software architect. I like learning and comparing different technologies. Also general STEM nerd.