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I just called a major, well known corporation on the phone and the automated system asked me to key-in my web password to get to customer support.

Key-in my password. In the clear. On the phone.

Anyone see an issue with that?

@admitsWrongIfProven

Keying-in the password on the keypad of a phone wouldn't give a listener the exact password because each letter could be one of three, plus upper/lower case, but it would make a brute-force attack a trivial matter.

@Pat I thought more of the ramifications of such bad policy. Who acts like this probably does more stupid things.

@admitsWrongIfProven

>" I thought more of the ramifications of such bad policy. Who acts like this probably does more stupid things."

I'm seriously considering moving my business to another company because of this.

@Pat Best of luck with that. In my experience there is what one could call a race to the bottom or, from another angle, quality-fixing (analog to price fixing).

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