I remember a point in time where 'customers' suddenly became 'consumers'.
I don't remember the year, as it was decades ago.
As customers, we were the focus of businesses, as consumers, profit is the focus.

Does anyone else have any recollection of this?

#customer #consumer #capitalism #business

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'customers' and 'consumers'... 

@greenpete Interesting point.

Was thinking at the same time that 'as usual' things do happen over time or they were always about profit just on a smaller scale before - now just a monster version with different levels of it in the modern day (cut-throat) business (that was always there, state being the constant root usually).

So it was always "business" / / extended of ... though not everyone as a business had access or dreams of it that way... but over time everyone learned all the other tricks and used even more tools that kind of messed up their and consumers (we were always both even in uneven levels) with how everything it because too or or / etc...

I think major steps to what you said and what I say here were something like:

2000s = Broadband mass-installed by state / companies. Exploration and habits change.

2008 = Major Banks crash / bail-outs + effects after happen...

20?? = Less variation of jobs / cuts in funding by state for "non-essentials" (like a "poor artists" type thing where main tree of funding is constantly cut / isn't there any more making people more dependent or somehow funneling them)

2010 = Social media really kicking in / dominating even resistant / distant countries

2020 COVID as a kind of forced / paying themselves to cause more risk / experiment [=more ] - and masks / vaccines as basic

2020+ Various wars (economic also) as part of pulling people's taxes in and overall focus as country to generally go to war (price war, arms, anything).

Just a quick reply (saw you didn't have any - or did you get some response?)

It's interesting but overall always we were customers and consumers - just we locked in a lot more which also ties into people...

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