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If theory cannot help us understand nature, it is useless.

Learning is an iterative process... do we really understand it during a 4-month semester?

I've never really seen cacti in the wild. I volunteered to road trip with my son from Arizona to New England. We left the parts of Arizona with cacti before it got light. Guess we gotta go back.

Do you think culture and society does not affect cognition? You are free to continue being wrong.

When looking carefully at problems in education, we discover they cannot be clearly stated, and the causes cannot be isolated.

IT professionals and educators rely on much different types of knowledge, skills, and habits to their work.

When engineering, known procedures and used to configure the devices and engineers can test its operation before it is deployed. Planning and designing lessons for classrooms is not engineering.

School computer systems are very complex… perhaps too complex.

Students and teachers are vastly more complicated than IT and their lives are affected by far more variables than even the most sophisticated IT systems.

When their problems are solved, all users can recognize the green LED’s that signal functioning connections, operational computers, and—in schools—smiling teachers.

We all know what IT systems are supposed to do, and we get frustrated when they do not.

I cautioned leaders not to hire an individual. They hired 'em anyways and it was a "train wreck ." The person is leaving for a new postion... (good riddance and good luck!). How much advice should I give in the new search committee? I'm leaning towards none.

Your solution... it caused more problems... but you carry on telling us how great it is.

When framing a problem, we define what we believe its cause to be along with the conditions that will indicate the problem has been solved.

No IT professional wants users of their systems to be unproductive and complaining.

“I know educators, and you don’t want them running your network. I know IT folks too, and you don’t want them running your schools.”

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