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No IT leader wants their systems to be unsatisfactory to users. If they behave as if they do, then get them help.

The familiarity that comes from recent experience cannot be confused with better performance, especially when dealing with technology.

The greatest hidden cost of upgrading technology is changing the habits of users.

“It is always advisable to perceive clearly our ignorance.”
― Charles Darwin

Like all human creations, education has a history and the future of education is contingent on that history.

In describing education as a social invention, Jerome Bruner observed, “each generation must define afresh the nature, direction, and aims of education to assure [that] freedom and rationality can be attained for a future generation."

“Ignorance more frequently begets confidence than does knowledge...."
― Charles Darwin,

Humans also exapt technology; they find new and unintended uses for technologies. In biology exaptations are those structures and functions that evolved for one purpose, but then were applied to a different purpose.

“A man who dares to waste one hour of time has not discovered the value of life.”
― Charles Darwin

Humans adopt (with increasing rapidity) the information technologies in their environment and humans adapt their communication habits to the tools.

I confess, a real disdain for computers. They can be unreliable and break when most-needed, and troubleshooting them is a real hassle.

As a student, I attended a high school that had four computers available for students (my classmates’ recollections confirm my memories). I was thoroughly unimpressed with the devices.

One of the great things about science… your authority does not matter in the least. How you explain nature does.

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