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When reason fails, groupthink convinces you.

Once users begin interacting with IT systems, additional variables are introduced based on users’ capacity and preferences, and those variables cannot be controlled by the designers.

The computers and devices are used for many purposes in schools. Some of which are known prior to the system requirements being defined, but some are unknown. If the systems cannot adapt to later needs, it was not well-designed.

In the real world, no IT systems are designed without a task in mind.

The end user devices; the Ethernet cables or access points to which they connect; the routers and switches that send packets to and from network nodes; the servers that assign network addresses; and the gateways, firewalls, and other devices that control access to the Internet can are configured using the same interfaces regardless of the purpose to which they are applied. The does not mean the purpose doesn't matter in IT configuration.

"The Digital Divide" has evolved over time. From devices to high-quality instruction to access to Internet connects outside of school. All issues we need still to address.

Anyone else remember "NetDays?" Volunteers arrived in schools to run the wires to connect classrooms to the Internet.

When a leader announces they are leaving, is it OK for members for their department to delay work on their initiatives that are generally considered to be dubious?

“I know educators, and you don’t want them running your network. I know IT folks too, and you don’t want them running your schools.”

Students graduate from school both knowing the curriculum and knowing how to use the information technology tools they will encounter in the real world. At least that is the intent.

There is a myth that is autonomous. It is not. Scientists are humans. Their values, biases, expectations, and foibles all affect their work… and what we know.

Sorry, but if you are a leader who can’t articulate what you mean, you need to practice, practice, practice.

Some folks have a “round about” communication style. They annoy me.

One of the most important skills to learn today is to know whose emails you should read the end first. They apologize and praise (neither of which are needed), then finally get to the point.

The more details you give IT, the quicker will be the resolution. Sorry, folks, I don’t make the rules, I just play by them.

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