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When your only evidence is quantitative, you are missing most of the data.

“The more data that is out there the better.” Unless your privacy is compromised, the data are false, or used for evil purposes.

“Let’s send out a survey,” is probably the least effective give way of understanding a population’s needs.

Old and good are not the same. Neither are new and better.

“How do systems fail?” seems a question we should be studying.

You are leaving? OK. Bye. Good luck. By the way, we are better off without you.

Answering questions is easy. Asking the right ones, not so much.

Because “it worked” is not evidence you were right. You may have been lucky.

If you listen to musicians, then complain about their political views, then you probably aren’t hearing their music.

How does one politely say, “That sentence you just said (or wrote) is so full of jargon that I have no idea what it means?”

I’ve never understood ’s fascination with . You know it is relationships with that matter most right?

I forgot just how much reading one can get done while Windows updates.

So many who “adopt” innovative methods keeping doing what they’ve always done, but use different language.

Just because there is a number attached doesn’t mean it is true or even measurable or worth measuring.

“We ran into a problem we should have know about...” is not a good thing to put in email. Just saying.

Hey IT. I know we all do it, but, please do not admit to clients (either internal or external) that you “Googled” the errors and how to fix them.

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