"We need a business analyst for our educational users." Yeah, I know the role of business analysts, but let's be clear that most have no expertise to make accurate analyses.
One thing I learned during 35 years in education: Leaders are not as interested in solving problems as they are interested in having situations that can use as excuses.
Forget teaching how to do taxes, if we teach the paradox of knowledge (“If you think you understand it, you are wrong”), we might be able to make better collective decisions.