Gary Ackerman @garyackerman@qoto.org

Let’s not hold learning captive to outcomes. #edchat

“If it disagrees with experiment, it’s wrong. That’s all there is to it.” -Richard Feynman

If the answer is grounded in deference to authority, it is wrong.

There is no recipe for education… at least if you are doing it right.

Efficiency without understanding in education is wasteful.

Great grading scheme. Too bad your students are going to spend all their time available for your course trying to figure it out rather than learning the content.

Anyone else find the term “servant leader” troubling?

Let’s not hold learning captive to outcomes. #edchat

Questioning results/ data/ conclusions is sound, but at some point, you must realize your falsified hypothesis is… well… false.

Is it only educational leaders who reject sound ideas because they did not think of them first? I see it rampant in schools, but don’t have enough experience in other fields to say.

Arguing over tenths of a percentage is wasted time, energy, emotion, and cognition. We only have so much cognitive capacity, and the brainpower used to process unjustified grading data cannot be used to build new knowledge.

Elevating IT support means blending technical skills with human connection. Focus on genuine empathy, a thick skin against frustration, and clear, jargon-free communication.

Can we really measure a student's knowledge down to a fraction of a percent?

Hey students... those things you ask your teacher to do to make it "easier" are interfering with your ability to learn the material.

Teaching focused on providing correct answers is useful, but it cannot be the dominant approach… if you hope to prepare students for their future.

Rule #1 for IT support: Show empathy without being patronizing. Users want to know you take their problems seriously, so avoid using insincere, overly scripted apologies like “I'm sorry that happened."

Learn how to search well. Your computer processor
can search for terms of interest far quicker than you
can.

Advice I give to technology users: Pay attention to your youngest clients; adopt the
technologies they are adopting.

Pay attention to emerging trends… even if you aren’t particularly interested. If you are not interested or you are not willing to learn new technologies, then plan to pay someone to pay attention to emerging technologies and work with them to meet
your organization’s strategic and logistic goals.

Advice I give technology users: Remember that everything that is done online is tracked and permanent; behave yourself.