Gary Ackerman @garyackerman@qoto.org

Do users perceive the system to be effective in their work?

IT leaders... if you don't really know the answer to this question, you are probably wasting time and resources.

Three Choices When Faced with Technology
https://hackscience.education/2018/05/16/three-choices-when-faced-with-technology/?utm_source=dlvr.it&utm_medium=mastodon

Do users perceive the system to be easy to use?

IT leaders... if you don't really know the answer to this question, you are probably wasting time and resources.

Questions. Students find them far more motivating than any well-articulated learning outcome.

Educators falsely assume their students are "blank slates." What they know, what they think they know, and what they have experienced all affect what and how they will learn.

The best coaches identify the feedback an individual needs to improve. Too often, teachers assume everyone needs the same advice.

I don't like it, therefore it is wrong. 🤦

Deconstructing #edtech
https://hackscience.education/2018/05/14/deconstucting-edtech/?utm_source=dlvr.it&utm_medium=mastodon

The folks who show up at meetings and suggest actions but leave without committing to any need to shut up.

If I look at your argument and observe facts do not support it, I’m not going to accept it. It’s called reason. It isn’t unfair.

“Stupidity, in general, is a human property.” Recent observation suggests thus is accurate.

Motives are difficult to understand… especially your own.

RT @PresidentPat: Why do schools need Bells?

Its a weird New England fall... I can look out my window and see many green trees, some with dull color and many leafless trees.

Conceptually, computer networking is a rather simple process. Operationally, it is sophisticated and complex.

It is essential that the IT professionals understand the variety of activity that constitutes teaching and learning and that the best-laid plans are often useless when students, teachers, technology, and curriculum come together.

When IT first arrived in business and industry, it was largely a support or operational system. In most cases, the organizations could continue to serve its clients if IT systems were not functioning. Over time, IT has become more critical to missions. Even as it have become essential to organizational goals, IT does not generally add value to external clients.

Hey IT... if you are "understaffed and overworked," then you need to fix it and test it before closing the ticket. You don't have time to return to a problem you fixed in the wrong way.

It is really broken or do users just not know how to use it?

If you are not asking and answering:What will make the system easier to use?​ What will make the system more effective? then you aren't really improving IT in your organization,