Gary Ackerman @garyackerman@qoto.org

My son tells stories about a company he associates with whose leaders respond to failures with, “yeah, we own that one,” but they never fixes the problems. I now listen for it. I conclude this is a common response of those who have no capacity to fix problems.

“Tell me what I can do to help” always sounds dismissive when coming from colleagues and leaders. I interpret it as “I’m not going to understand this well enough to see my role.” If it fails, the leader can claim, "I would have helped but you did not ask" or "I did everythng they asked."

Remember rationale thought? Yeah, that was great.

Don’t blame a conspiracy when incompetence suffices.

If your statistical evidence is simple, you misunderstand the problem... and statistics.