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Me: Orders Violet's meds through the @Walgreens@twitter.com website.
W: The vet says you aren't their patient.
Me: You filled this one before.
W: Oh, you submitted it under your name. You have to give the dog's name.
*two weeks later*
Me: *tries to add dog's name to account* 1/
W local phone: *keeps me on hold for half an hour*
Me: *gives up*
W message to my phone in Oregon: Your order is ready for pickup ... in Manhattan.
Sigh.
Maybe I'm just not tech savvy enough to use their website, being just LITERALLY A COMPUTER SCIENCE PROFESSOR. /3
W website: Our records do not show Violet as a pet.
Me: *invokes online help chat*
W chat: We'll send out that prescription. Call this number to get your account straightened out.
W corporate phone: Oh, you need to talk to the local pharmacy. I'll transfer you. 2/