@pganssle In my experience, that can happen if there's not enough liquid. Are you trying to blend the frozen fruits on their own ?
@CleoQc I put milk in there, but I've made them the same way with all my other blenders and my Blendtech blender lasted 10 years (... before it set itself on fire when I was making a smoothie).
@CleoQc TBH I may be pushing the limits of blender technology, but I do not want some watery fruit juice, I want a thick iced fruit slurry and I don't think that is too much to ask. Somehow the açai bowl places always manage to pull it off.
@CleoQc Glad that yours works for you, though. 😀