I guess it’s pretty hard to negotiate/talk to big companies as an individual person.
My IBM Cloud account has been deactivated by their verification team for no obvious reason. Right after I moved all data to their cloud object storage, I found out that will offers a better price than google drive.
Now my account has been deactivated, and I cannot access data. I send a bunch of emails to the sales team, the verification team, to ask about my data. Surprisingly nobody replies to me. The only reply I got is:
Hello,
We have reviewed your account/transaction and will not be able to offer services.
No further information will be disclosed regarding this matter.
Regards,
IBM Cloud
Good job, SoftLayer.
@lucifargundam
I'm still waiting for the email reply. I sent the email last Friday afternoon (UTC+8). Also, since I cannot log into my account, I cannot create a new case or something. I have to use some form, like "Contact an IBM representative" or "Contact IBM".
If everything is not helpful, then I'll try to call that service number.